Big on Space:
We’ve all heard how space is a premium especially in Japan (hence the invention of capsules hotels). But the first thing you’ll notice when you step into Keio Plaza Sapporo is that it is spacious. Large, busy but well-organised…everything you can expect in a major Japanese hotel in a large Japanese city. But beyond offering travelers space, there are more pleasant surprises in store.

Big on Service:
Even though it’s a large hotel, the moment you reach, you’ll notice that the staff is personable and accommodating. Initially, I assumed our standards are lowered after an almost a 10-hour flight(plus train right) to Sapporo Japan (we had to catch the airport train into the city because we had missed the last hotel shuttle bus) but no. In fact, it was that same welcoming feeling we first experienced when we stayed at the Keio Plaza Tokyo for our 1st DIY Japan trip in 2015.

The Assistant Duty Manager himself checked us in, delivered our luggage and walked us to our room. He then patiently introduced the amenities in the room and ensured we are settled in before taking his leave. How’s that for service, at 11.30pm no less?!

During our stay, we experienced the same level of personalized service again and again. From the concierge to the restaurant waiters, everyone we encountered was warm and accommodating. Though some struggled with their conversational English, they made sure that our enquiries and requests were met efficiently. The hospitality we received at Keio Plaza Sapporo spoke volumes of its staff dedication.

Big on Families:
We had requested for a Family Room (which sleeps 4) on the Premier Floor. The size of the Family Room took us by surprise – it was able to accommodate 4 double single beds, a separate living area, a large bay window and a large bathroom that comes with a small personal onsen – a deep sunken bathtub and a small shower area. The toilet is separate and comes with a state-of-the-art automatic toilet flushing system (it even opens and closes before and after usage, flushed, sanitizes on its own after every use!) Wow.  We appreciated the functionality and comfort of the room amenities throughout our stay.

Having a large room when travelling with kids in Winter, especially in land-scarce Japan is such a luxury. Aside from having a big double beds for everyone, there’s still ample space for us to lay our luggage, air our winter wear, move around comfortably and chill as a family in front of the living / TV area.

Big on Convenience:

Public Transport:
One of the main draw of the Keio Plaza Sapporo is its close proximity to the main Sapporo JR station which is just a mere 7 to 8 minutes walk (2 blocks) from the hotel. Trains to and from the airport and many parts of Sapporo city intersect at this station, including the underground subway line.  There is also a Tourist Visitor Centre right at the Sapporo Train Station where we received tips for planning our routes around Sapporo.  From the hotel, it was so convenient for us (yes, with a stroller in tow) to make day trips to Otaru, Asahikawa Zoo and other sights in Sapporo (e.g. the German Christmas Market and Winter Illumination Festival).

Dining and Shopping:
The Sapporo JR Station building is attached to a large Daimaru Departmental Store which houses multiple levels of eateries as well as shopping options. You’ll have no lack of food choices here. This convenience was very much welcomed especially with kids being hungry at the end of the cold Winter’s day out.

Toyota Car Rental:
Located at the hotel basement is a Toyota Car Rental outlet. We picked up our rental car there (which was prearranged through the hotel) for a self-drive trip to Niseko. Getting our rental car within the hotel is such a boon – we did not have to travel out of the hotel in the frigid Winter temperatures to pick up the car, or worse, having to either lug the luggage to and fro. Moreover, being an official Toyota car rental office, the quality and service are very much assured. We got a 5% discount by using our credit card to pay for our booking and the helpful staff helped us keyed in the GPS coordinates of our pit stops before handing over the car.

Restaurant:
Out stay comes with breakfast at the hotel’s in-house restaurant,  ‘Glass Season’ which serves a large variety of fresh and delectable food. This was such a god-sent especially since we do not need to wake up and immediately wander out into the wintry morning to look for breakfast.  On one of the mornings when we were enjoying breakfast, it started snowing and the kids could eat and watch the snow flakes fluttering by in the wind, how magical!

The breakfast also included Continental choices such as sausages and scrambled eggs but we particularly love the Japanese fare as nothing beat having warm miso soup or even porridge with a wide variety of delicious Japanese condiments to start the day. The pastry such as the croissants and breads (try the pumpkin bread!) are popular with kids too! Spread them with Hokkaido butter, accompany with a glass of Hokkaido milk and you’re all set for an awesome breakfast!

When we travel, we would like to enjoy that bit of comfort and service which play a big part in the enjoyment of any vacation. The Keio Plaza Sapporo is a hotel that is perfect for family travellers. Not only is it big on convenience and location, it is big on service and value which, for us, is something which will bring us back to Sapporo and to the Keio Plaza again. So, if you’re headed to Sapporo, do check out Keio Plaza Sapporo!

Join us for a short video tour of Keio Plaza Sapporo!

KEIO PLAZA SAPPORO

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Address:2-1 North5 West 7, Chuo-ku, Sapporo, Hokkaido, Japan
TEL：+81-11-271-0111