{"id":34112,"date":"2016-09-13T21:47:27","date_gmt":"2016-09-13T13:47:27","guid":{"rendered":"https:\/\/www.lifestinymiracles.com\/?p=34112"},"modified":"2018-08-17T12:17:28","modified_gmt":"2018-08-17T04:17:28","slug":"angry-bird-doubletree-by-hilton-johor-bahru","status":"publish","type":"post","link":"https:\/\/www.lifestinymiracles.com\/2016\/09\/angry-bird-doubletree-by-hilton-johor-bahru\/","title":{"rendered":"Staycation at DoubleTree by Hilton (Johor Bahru)"},"content":{"rendered":"

So there it was, the moment we stepped right up to the reception counter, catching us totally by surprise – \u201cMr. Sim, here\u2019s a cookie for you to enjoy\u201d said the receptionist sweetly before she processed our check-in\u2026and the cookie was warm and it tasted good. We’re impressed!<\/p>\n

\"doubletreebyhiltonjb110\"\"doubletreebyhiltonjb27\"\"doubletreebyhiltonjb18\"<\/p>\n

Welcome to the Double-Tree Hilton, Johor Bahru. It\u2019s been awhile since we stepped into a Hilton hotel \u2013 the last time was 17 years ago for our wedding banquet in Hilton, Singapore! So imagine our pleasant surprise when we were greeted each by a warm chocolate chip cookie \u2013 a trademark promise of the level of hospitality we would receive during our stay and we were not disappointed at all. But first, I have had to deal with some \u2018bias-ness\u2019 on my part.<\/p>\n

Firstly, I have to admit, I had not expected a hotel of this stature to be located so near the Woodlands Causeway. One would expect to find a international 5-star hotel in big commercial cities like KL and Singapore but JB? And virtually right next to the Johor Bahru Customs?<\/p>\n

Next. We were here just for a one-night’s stay to experience the very first Angry Birds Activity Park<\/a> in Asia. So, I had expected the experience to be quite \u2018functional\u2019 but the staff at DoubleTree by Hilton, JB proved me wrong. I must say that this is one of the very few hotels in JB (or for that matter, Malaysia) that could make us feel so warm and welcomed despite our short stay.<\/p>\n

So, for this post, I\u2019m not going to start with the rooms and amenities \u2013 this is after all an international 5-star hotel. But I\u2019m going to start with the people who made the difference.<\/p>\n

Right from the receptionist to the bell-hop to the concierge. Every encounter was met with warm and obliging smiles. They are never rushed (yes, we guests can feel it you know!) and are always patient to stop, listen and offer solutions. Especially since the rooms are spanking new and modern, we had to trouble the staff to come help us tweak the air-con control so that the temperature would not too cold for Buddy. Not only did the same technician come twice \u2013 the last was about 10pm, he even presented us with a drink redemption coupon as an apology for not getting the AC issue fixed during his earlier visit \u2013 which was not exactly his fault as I didn’t understand his instructions. After the 10pm service call, he left with a kind nod and smile.<\/p>\n

The same personable hospitality was extended to us at the Executive Club Lounge where we had access to and the awesome Makan Kitchen – the hotel\u2019s main restaurant.<\/p>\n

Click here for a Virtual Tour: <\/p>\n